Remote Operations Dispatch Coordinator (Part-Time)

Sedgwick Claims Management Services Ltd; United States; Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Sedgwick Claims Management Services Ltd is seeking a Remote Operations Dispatch Coordinator to accurately route and assign claims and tasks within the claims management system, and to support temporary housing colleagues by ensuring timely workflow distribution.

The role requires two years of clerical/dispatch experience, strong communication, and proficiency with Microsoft Office. Spanish language skills are a plus. This is a part-time remote position with a standard daytime schedule.

Qualifications

• Two years of clerical, administrative, dispatch or property claims management experience or equivalent combination of education and experience required.
• Experience in fast-paced environments involving task routing and workflow coordination preferred.
• Fluent in Spanish is a plus.

Responsibilities

• Sets up and assigns new claims, tasks and requests into the claims management system.
• Enters and reviews claims data into the system for accuracy and completeness.
• Makes outbound calls to carriers, adjusters or internal partners to obtain information and approvals.
• Assists with housing coordinators by providing accurate information during claim setup and assignment.
• Monitors open items and follows up to ensure timely progression of claim activity.
• Escalates urgent issues to leadership as appropriate.

Job description

Sedgwick Claims Management Services Ltd is seeking a Remote Operations Dispatch Coordinator to accurately route and assign claims and tasks within the claims management system, and to support temporary housing colleagues by ensuring timely workflow distribution.

The role requires two years of clerical/dispatch experience, strong communication, and proficiency with Microsoft Office. Spanish language skills are a plus. This is a part-time remote position with a standard daytime schedule.