Remote Claims Care Specialist Benefits

Talentify; Hartford (CT); Remote; USD 46,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Holidays

Job summary

The Hartford is hiring a Customer Care Representative on the Employee Benefits team. This fully remote role offers 5 weeks of paid training, a consistent daytime schedule after training, and base pay of $25 per hour with growth opportunities.

Start date is November 16, 2026, with ongoing support and development to help you assist customers returning to work after disability or leave events. Initial training runs Monday–Friday, 11:30 AM – 8:00 PM EST for five weeks, followed by a year-round

Qualifications

• A demonstrated background in customer service, call center, insurance, retail or a related field.
• Ability to work in a fast-paced complex environment while navigating multiple programs.
• Problem solving and critical thinking skills with strong attention to detail.
• Excellent communication skills with ability to empathize with customers and colleagues.
• High School Diploma or equivalent experience required.
• Internet speeds as specified for remote roles: high-speed broadband and wired connection requirements.

Responsibilities

• Initiate claims according to claims best practices, as assigned and provide exceptional customer service.
• Utilize multiple computer applications to accurately document claim information.
• Have a dedicated workspace free from distractions during work and training hours.
• Required to commit to the training and work schedule.
• Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand.

Skills

Customer service

Call center

Insurance

Fast-paced environment

Empathy

Education

High School Diploma

Job description

The Hartford is hiring a Customer Care Representative on the Employee Benefits team. This fully remote role offers 5 weeks of paid training, a consistent daytime schedule after training, and base pay of $25 per hour with growth opportunities.

Start date is November 16, 2026, with ongoing support and development to help you assist customers returning to work after disability or leave events. Initial training runs Monday–Friday, 11:30 AM – 8:00 PM EST for five weeks, followed by a year-round