Remote Claims Call Center Specialist - Entry Level

MaziCTools; United States; Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical and Dental

401k with a generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement Training Programs

Wellness Program

Job summary

MaziCTools is looking for a Claims Call Center Specialist to join their team. The specialist will manage initial reports of losses, provide customers with information on the claims process, and assist in directing calls.

The ideal candidate will possess excellent phone communication skills, a high school diploma, and have some customer service experience. Competitive salaries and comprehensive benefits are offered, which include medical, dental, and a 401k plan with a company match.

Qualifications

• Excellent phone communication skills.
• Solid organizational and interpersonal skills.
• Good typing/data entry skills (min. 30 wpm).
• Good PC skills.

Responsibilities

• Record accident facts as reported by insured's and/or claimants.
• Verify coverage and recognize potential coverage issues.
• Assist adjusters by directing customers through the claims process.

Skills

Excellent phone communication skills

Solid organizational skills

Good typing/data entry skills

Good PC skills

Education

High School Diploma or Equivalent

Job description

MaziCTools is looking for a Claims Call Center Specialist to join their team. The specialist will manage initial reports of losses, provide customers with information on the claims process, and assist in directing calls.

The ideal candidate will possess excellent phone communication skills, a high school diploma, and have some customer service experience. Competitive salaries and comprehensive benefits are offered, which include medical, dental, and a 401k plan with a company match.