Remote Insurance Customer Support Specialist

MaziCTools; United States; Remote; USD 19,286 - 23,419; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

MaziCTools is seeking an Insurance Customer Service Associate to enhance customer interactions through compassion and efficiency. You will engage with customers to resolve issues and answer inquiries, ensuring compliance with HIPAA regulations.

The ideal candidate has at least 6 months of customer service experience and must be skilled in computer use. This remote role offers a base wage between $14 and $17 per hour, alongside a comprehensive benefits package including PTO and tuition reimbursement.

Qualifications

• 6 months or more of customer service experience.
• Integrity to follow HIPAA guidelines on maintaining patient privacy.
• High school diploma or equivalent.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.

Skills

Customer service experience

Integrity in following HIPAA guidelines

Computer experience

High-speed internet access

Education

High school diploma or equivalent

Tools

Smartphone or device running iOS or Android

Wired USB headset

Job description

MaziCTools is seeking an Insurance Customer Service Associate to enhance customer interactions through compassion and efficiency. You will engage with customers to resolve issues and answer inquiries, ensuring compliance with HIPAA regulations.

The ideal candidate has at least 6 months of customer service experience and must be skilled in computer use. This remote role offers a base wage between $14 and $17 per hour, alongside a comprehensive benefits package including PTO and tuition reimbursement.