Insurance Verification Specialist – Underwriting Support

MaziCTools; United States; Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Performance bonuses

Job summary

MaziCTools is seeking a detail-oriented Call Center Representative in the United States to verify life and health insurance applications. You will handle calls with potential customers and accurately document information in our databases.

The role requires excellent communication skills and a friendly attitude towards customers. Full-time and part-time opportunities are available, offering excellent earning potential through hourly wages and performance bonuses.

Responsibilities

• Make outbound calls to verify customer information for applications.
• Use the database to assess needed customer verifications.
• Clearly explain the application process to customers.
• Complete additional paperwork accurately.
• Maintain communication with management on database actions.
• Transfer calls to appropriate departments as needed.
• Meet departmental key performance indicators.

Skills

Excellent oral and written communication

Superior customer service skills

Proficient use of Microsoft Office

Ability to multi-task

Knowledge of medical terminology

Ability to work under pressure

Excellent organization and time management skills

Detail-oriented

Job description

MaziCTools is seeking a detail-oriented Call Center Representative in the United States to verify life and health insurance applications. You will handle calls with potential customers and accurately document information in our databases.

The role requires excellent communication skills and a friendly attitude towards customers. Full-time and part-time opportunities are available, offering excellent earning potential through hourly wages and performance bonuses.