Remote Claims Applications Specialist

TRISTAR Insurance Group; Long Beach, Northern (CA, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

TRISTAR Insurance Group in Long Beach, CA seeks an experienced Service Desk Claim Applications Support Analyst to provide technical and functional support for Claims Operations and RMIS products.

You will analyze complex application issues, serve as a liaison between Claims Operations and IT, and participate in planning, testing, and rollout of new claims applications to improve efficiency and data integrity.

Qualifications

• Bachelor’s degree or equivalent in IT or related field.
• 2-5 years experience in systems analysis or IT support.
• Experience with enterprise applications and RMIS is preferred.

Responsibilities

• Independently analyze complex claims application, system, and workflow issues.
• Serve as SME for claims apps and RMIS products to stakeholders.
• Triage Windows 11 and MS 365 inquiries from the Service Desk.
• Assist with SOPs, training materials, and user guidance.
• Collaborate with Claims Ops, CSU, and development teams on requirements.
• Plan, test, and implement new claims applications and enhancements.

Skills

Claims operations workflows

Windows 11

Microsoft 365

RMIS

Analytical skills

Education

Bachelor's degree in information systems, computer science, business administration, or related field

2-5 years of experience in systems analysis / IT role

Tools

RMIS products

Microsoft 365

Job description

TRISTAR Insurance Group in Long Beach, CA seeks an experienced Service Desk Claim Applications Support Analyst to provide technical and functional support for Claims Operations and RMIS products.

You will analyze complex application issues, serve as a liaison between Claims Operations and IT, and participate in planning, testing, and rollout of new claims applications to improve efficiency and data integrity.