Remote Claims Applications Specialist

Tristar-d43fac80

Long Beach (CA)

On-site

USD 65,000 - 90,000

Full time

12 days ago

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Benefits offered by this job

Medical, Dental, Vision Insurance

Life and Disability Insurance

401(k) Plan

Paid Holidays

Paid Time Off

Referral bonus

Job summary

TRISTAR is seeking a Service Desk Claims Applications Support Analyst to provide technical and functional support for claims-related applications, including RMIS products. You will analyze complex issues, translate needs into functional requirements, and coordinate with IT and Claims Operations to implement efficient solutions remotely.

The role requires hands-on claims operations experience, strong knowledge of RMIS workflows, and familiarity with Windows 11 and Microsoft 365.

Qualifications

Bachelor’s degree in information systems, computer science, business administration, or related field preferred.
2–5 years of experience in systems analysis, application support, or related IT role; enterprise app support preferred.
Experience in insurance, workers’ compensation, or TPA industry preferred.

Responsibilities

Independently analyze complex claims application, system, and workflow issues and determine solutions based on business requirements and system functionality.
Serve as a subject matter resource for claims applications and RMIS products to guide stakeholders.
Perform initial triage and basic troubleshooting for Windows 11 and Microsoft 365 inquiries and escalate complex issues.