Remote Claims Admin Associate

Sedgwick; Knoxville (TN); Remote; USD 22,000 - 31,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible work arrangement

Job summary

Sedgwick is seeking an OSS Associate for a full-time, telecommuter role based in Tennessee. You will provide administrative support to the claims department and help manage data, documents, and processes to support claim resolutions.

The role requires a high school diploma or GED and at least one year of general office experience; familiarity with Microsoft Office and strong communication, organizational, and teamwork skills are essential.

Qualifications

• High School Diploma or GED required.
• One (1) year of general office experience or equivalent combination of education and experience required. Claims experience preferred.
• Oral and written communication skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Organizational skills.
• Interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Reviews scanned documents for key data.
• Researches and processes electronic mail; modifies documents to correct claim and/or responsible party.
• Adheres to Best Practices and follows indexing protocol.
• Maintains service level agreements and meets production goals.

Skills

Oral and written communication

MS Office proficiency

Analytical skills

Organizational skills

Interpersonal skills

Team collaboration

Performance competencies

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking an OSS Associate for a full-time, telecommuter role based in Tennessee. You will provide administrative support to the claims department and help manage data, documents, and processes to support claim resolutions.

The role requires a high school diploma or GED and at least one year of general office experience; familiarity with Microsoft Office and strong communication, organizational, and teamwork skills are essential.