Remote Claims Adjuster — Fast-Paced, Paid Training

Capstone ISG Inc.; United States; Remote; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company-provided equipment

Partial internet reimbursement

Health, dental, and vision insurance

401(k)

Job summary

Capstone ISG is hiring Virtual Claims Adjusters to manage low- to moderate-complexity residential and commercial property claims from initial contact through final report. This is a production-focused, deadline-driven role where adjusters independently manage their caseload and are evaluated on turnaround time, reporting compliance, and file quality.

Prior claims experience is not required. Paid training is provided in estimating, coverage analysis, reporting, and Xactimate.

Qualifications

• Ability to work independently in a remote environment.
• Must obtain an adjuster license within 45 days; Capstone sponsors licensing.
• Xactimate experience preferred but training is provided.
• Bachelor's degree or equivalent experience preferred.
• Property claims, construction, restoration, mitigation, or other deadline-driven experience preferred.
• Bilingual and/or military experience is a plus.
• Dedicated workspace and reliable high-speed internet required.

Responsibilities

• Manage claims from assignment through closure while meeting client deadlines.
• Conduct virtual investigations of residential and commercial property claims.
• Review policies, endorsements, claim forms, and other documentation to determine coverage and exposure.
• Prepare repair/rebuild estimates using Xactimate.
• Prepare detailed claim reports and maintain accurate file notes.
• Communicate claim status clearly with clients and insureds.
• Identify potential subrogation opportunities and maintain required licenses.

Skills

Remote work

Self-motivated

Organization

Communication

Attention to detail

Education

Bachelor's degree

Tools

Xactimate

Microsoft Office

Job description

Capstone ISG is hiring Virtual Claims Adjusters to manage low- to moderate-complexity residential and commercial property claims from initial contact through final report. This is a production-focused, deadline-driven role where adjusters independently manage their caseload and are evaluated on turnaround time, reporting compliance, and file quality.

Prior claims experience is not required. Paid training is provided in estimating, coverage analysis, reporting, and Xactimate.