Remote Civil Rights & Equity Investigator

Advocate Health; Maine; Remote; USD 49,000 - 73,000; Full time

Benefits offered by this job

Health benefits

PTO

Spending accounts

Adoption assistance

Retirement plan with employer match

Education assistance

Job summary

Advocate Health is seeking a dedicated Civil Rights Program Manager to coordinate investigations, ensure regulatory compliance, and support language access initiatives across the health system.

You will oversee data collection, documentation, and reporting, collaborating with Clinical Risk, Patient Experience, and Compliance teams to promote equity and accessibility across diverse patient populations.

Qualifications

• Experience in civil rights, disability rights, investigations, and regulatory compliance.
• Strong written and verbal communication with diplomacy.
• Ability to analyze and resolve complex civil rights issues.
• Knowledge of ADA, Section 1557, Title VI and CMS requirements.
• Cultural competency and commitment to equity and language access.

Responsibilities

• Investigate lower-moderate acuity civil rights and language access complaints.
• Escalate complex cases to Civil Rights Leadership as appropriate.
• Maintain confidential documentation per policy and regulatory requirements.
• Lead tracking, analysis, and reporting of civil rights data enterprise-wide.
• Coordinate collection and validation of patient demographic data for regulatory reporting.
• Assist in Wisconsin State Civil Rights Compliance Plan development.

Skills

Civil rights investigations

Data analysis

Regulatory compliance

Policy development

Communication

Cross-functional collaboration

Education

Bachelor’s degree in public health/public policy/healthcare administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

EHR systems

Incident tracking systems

Compliance dashboards

Job description

Advocate Health is seeking a dedicated Civil Rights Program Manager to coordinate investigations, ensure regulatory compliance, and support language access initiatives across the health system.

You will oversee data collection, documentation, and reporting, collaborating with Clinical Risk, Patient Experience, and Compliance teams to promote equity and accessibility across diverse patient populations.