Remote Cinema Software Support Specialist

Socket.dev; Los Angeles (CA); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Flexible schedules

Remote 50% of the time

Medical, Dental and Vision coverage

401(k) with company match

Paid Time Off

Training & Development

Life Insurance

Work From Home/Office (50/50)

Job summary

Vista Group in Los Angeles is seeking an Application Specialist II to install, configure, and support Vista software for cinemas across North America. You will investigate issues, collaborate with clients and global teams, and guide customers through solutions while expanding your technical and communication skills.

The role requires a proactive problem-solver with SQL basics and the ability to train clients and colleagues.

Qualifications

• Experience in technical troubleshooting or related scholastic equivalent.
• Knowledge of MS SQL Server and T-SQL queries.
• Strong communication and teamwork across global teams.

Responsibilities

• Investigate, track, and resolve technical support issues with global teams.
• Install and configure Vista Group software remotely and onsite.
• Collaborate across regions and departments on diverse initiatives.
• Upskill and train clients and team members via documentation and sessions.

Skills

SQL Basics

Troubleshooting

Communication

Customer Support

Cross-team Collaboration

Documentation

Problem Solving

Education

Bachelor's degree

Tools

MS SQL Server

T-SQL

Windows OS

Networking

Job description

Vista Group in Los Angeles is seeking an Application Specialist II to install, configure, and support Vista software for cinemas across North America. You will investigate issues, collaborate with clients and global teams, and guide customers through solutions while expanding your technical and communication skills.

The role requires a proactive problem-solver with SQL basics and the ability to train clients and colleagues.