Remote Child Care Eligibility Specialist II

State of Tennessee; Clarksville (TN); Remote; USD 33,000 - 41,000; Full time

Job summary

State of Tennessee seeks a Child Care Payment Eligibility Specialist for the Department of Human Services in Clarksville, TN, with remote work options. The role involves interviewing applicants, collecting verifications, and determining eligibility for child care assistance.

Requires a Bachelor's degree and 1 year of relevant case-management experience, plus ability to ensure compliance and accurate data entry. Join a mission-driven team serving families in Montgomery County.

Qualifications

• Bachelor's degree and one year of full-time professional case management experience or eligibility determination experience.
• Ability to interview applicants, verify information, and determine eligibility.
• Knowledge of state and federal eligibility guidelines and data entry systems.

Responsibilities

• Reviews applications and verifications to determine accurate child care eligibility.
• Ensures compliance with State and Federal guidelines and maintains records.
• Interviews applicants to validate data and gather additional information.
• Provides redeterminations and updates to applicant changes to prevent errors.
• Engages in outreach to promote program awareness among eligible families and providers.
• Responds to inquiries from the public, applicants, and providers.

Skills

Active Learning

Complex Problem Solving

Critical Thinking

Judgment & Decision Making

Customer Focus

Education

Bachelor's degree

Tools

Computer / Laptop / Tablet

Cell Phone

General Office Equipment

Job description

State of Tennessee seeks a Child Care Payment Eligibility Specialist for the Department of Human Services in Clarksville, TN, with remote work options. The role involves interviewing applicants, collecting verifications, and determining eligibility for child care assistance.

Requires a Bachelor's degree and 1 year of relevant case-management experience, plus ability to ensure compliance and accurate data entry. Join a mission-driven team serving families in Montgomery County.