Remote Chat & Community Support Specialist

NoGigiddy; Atlanta (GA); Remote; USD 20,664 - 28,929; Part time

Benefits offered by this job

Flexible scheduling

Paid training

Access to earning opportunity network

Job summary

NoGigiddy is looking for a Chat & Community Support Specialist to handle live chat support, respond to community posts, and assist users on our platform. You must possess fast typing skills, excellent written communication, and a knack for de-escalating frustration.

This fully remote position offers hourly pay ranging from $15 to $21, flexible scheduling, and paid training. If you're passionate about helping others and want to work in a supportive and diverse environment, we'd love to hear from you.

Qualifications

• No degree required.
• Fast, accurate typing for live chat.
• Excellent written communication skills.

Responsibilities

• Handle live chat inquiries while meeting SLA targets.
• Monitor and respond to user posts in community spaces.
• Resolve common issues with accuracy and warmth.
• Contribute to the help center knowledge base.

Skills

Fast typing

Written communication

Multi-tasking

Empathy

Tools

Intercom

Zendesk

Crisp

Job description

NoGigiddy is looking for a Chat & Community Support Specialist to handle live chat support, respond to community posts, and assist users on our platform. You must possess fast typing skills, excellent written communication, and a knack for de-escalating frustration.

This fully remote position offers hourly pay ranging from $15 to $21, flexible scheduling, and paid training. If you're passionate about helping others and want to work in a supportive and diverse environment, we'd love to hear from you.