Remote Chat & Community Support Specialist

NoGigiddy; Baltimore (MD); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Access to earning opportunities

Job summary

NoGigiddy is seeking a Chat & Community Support Specialist to assist users with inquiries and support on their platform. Responsibilities include handling live chat support, managing community posts, and ensuring a positive user experience.

This role does not require a degree but demands excellent typing and communication skills. The position is fully remote, offering flexible scheduling and a pay range of $15–$21 per hour.

Qualifications

• No degree required.
• Excellent typed communication skills expected.
• Ability to manage multiple conversations without losing quality.

Responsibilities

• Handle live chat inquiries on the platform.
• Monitor and respond to user posts in community spaces.
• Escalate complex issues to appropriate teams.

Skills

Fast typing

Excellent written communication

Patience with users

Familiarity with support tools

Tools

Intercom

Zendesk

Crisp

Job description

NoGigiddy is seeking a Chat & Community Support Specialist to assist users with inquiries and support on their platform. Responsibilities include handling live chat support, managing community posts, and ensuring a positive user experience.

This role does not require a degree but demands excellent typing and communication skills. The position is fully remote, offering flexible scheduling and a pay range of $15–$21 per hour.