Remote Chat & Community Support Specialist

NoGigiddy; Anaheim (CA); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Access to earning opportunity network

Job summary

NoGigiddy is looking for a Chat & Community Support Specialist to ensure user satisfaction through live chat and community engagement. This fully remote role doesn't require a degree but demands fast typing and empathetic communication skills.

You will handle inquiries, monitor community spaces like Discord and Facebook, and manage multiple chats effectively. Benefits include flexible scheduling, hourly pay between $15–$21, and paid training on support tools.

Qualifications

• No degree required.
• Fast, accurate typing required for live chat support.
• Excellent written communication skills required.

Responsibilities

• Handle live chat inquiries on the NoGigiddy platform.
• Monitor and respond to user posts in community spaces.
• Resolve common issues with accuracy and warmth.
• Escalate complex issues with full documentation.
• Contribute to the help center knowledge base.

Skills

Fast, accurate typing

Excellent written communication

Multi-tasking ability

Ability to de-escalate

Familiarity with chat tools

Tools

Intercom

Zendesk

Crisp

Job description

NoGigiddy is looking for a Chat & Community Support Specialist to ensure user satisfaction through live chat and community engagement. This fully remote role doesn't require a degree but demands fast typing and empathetic communication skills.

You will handle inquiries, monitor community spaces like Discord and Facebook, and manage multiple chats effectively. Benefits include flexible scheduling, hourly pay between $15–$21, and paid training on support tools.