Remote Certified Pharmacy Technician - Refills & PA Support

St. Elizabeth Physicians; Erlanger (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work eligible

No nights, holidays, or weekends

Paid time off

Medical, dental, and vision

403b with match

Career growth

Job summary

St. Elizabeth Physicians is seeking a Centralized Refill Support Pharmacy Technician to manage electronic refill requests for SEP offices.

The role supports patient care with PA assistance, EMR communication, and adherence to HIPAA, while maintaining high service quality and accuracy. The position is Regular, 40 hours/week, with Remote Work Eligible; primarily focused on refill processing, patient support, and coordination with providers.

Qualifications

• CPhT certification required (PTCB or NHA)
• KY Board of Pharmacy Technician Registration required
• 1 year of pharmacy experience required

Responsibilities

• Communicates with physicians, clinicians, pharmacists and staff about patient medication concerns during calls
• Manages patient medication assistance programs and prior authorization processes
• Ensures all patient encounter information is complete and follows workflow protocols
• Completes medication refills and PA requests in a timely manner
• Distributes other patient requests accurately and promptly
• Uses customer service principles to assist patients calmly and professionally
• Performs additional duties with thoroughness and accuracy

Skills

Task prioritization

Microsoft Office

Organizational skills

EMR knowledge

Education

High School Diploma or GED

PTCB or NHA certification

KY Board of Pharmacy Technician Registration

Tools

Excel

Word

Outlook

PowerPoint

Job description

St. Elizabeth Physicians is seeking a Centralized Refill Support Pharmacy Technician to manage electronic refill requests for SEP offices.

The role supports patient care with PA assistance, EMR communication, and adherence to HIPAA, while maintaining high service quality and accuracy. The position is Regular, 40 hours/week, with Remote Work Eligible; primarily focused on refill processing, patient support, and coordination with providers.