Remote Certified Nurse Assistant/Medical Assistant

Happy Vitals PC; United States; A distancia; USD 25.000 - 39.000; A tiempo parcial

Descripción de la vacante

Happy Vitals PC is seeking a Remote CNA/MA to support RPM and CCM programs. This backend clinical role emphasizes accuracy, accountability, and remote collaboration under RN supervision using clearly defined clinical protocols.

You will review patient data, document interactions in the EHR, and help with care coordination and outreach while maintaining HIPAA compliance and high-quality, technology-enabled care.

Formación

• Active CNA or CMA/RMA required
• 1–2 years healthcare experience (RPM/CCM/primary care/home health preferred)
• Experience with electronic health record (EHR) systems
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple priorities
• Bilingual is a plus

Responsabilidades

• Review daily RPM data and identify abnormal readings
• Escalate findings to supervising RN per workflow
• Document patient interactions and monitoring data in the EHR
• Ensure documentation supports RPM and CCM program requirements
• Maintain HIPAA compliance and patient confidentiality
• Conduct wellness check-ins and follow-ups with patients
• Provide reminders and basic care coordination support
• Document all patient communications clearly
• Follow standardized workflows and escalation pathways
• Meet productivity and quality benchmarks; participate in quality improvement
• Assist onboarding of new team members as needed

Conocimientos

CNA

CMA/RMA

Bilingual (optional)

Documentation

Herramientas

EHR systems

Descripción del empleo

Remote CNA / MA

Happy Vitals PC

Part-Time | Fully Remote

Compensation: Competitive, based on experience

About the Role

Happy Vitalsis seeking a Remote CNA/MA to support our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

This is a structured, backend clinical support position designed for someone who thrives on accuracy, accountability, and operational excellence in a remote environment.

You will play a critical role in reviewing patient health data, ensuring documentation compliance, and supporting our clinical team in delivering high-quality, technology-enabled care. This position works under the supervision of a Registered Nurse and within clearly defined clinical protocols.

What You’ll Be Responsible For

Patient Monitoring & Data Review

• Review daily remote patient monitoring data through designated platforms
• Identify abnormal readings based on established protocols
• Escalate findings to the supervising RN according to workflow guidelines

Documentation & Compliance

• Accurately document patient interactions, outreach attempts, and monitoring data in the EHR
• Ensure documentation supports RPM and CCM program requirements
• Maintain strict adherence to HIPAA and patient confidentiality standards

Patient Outreach & Care Coordination

• Conduct scheduled wellness check-ins and follow-ups with patients
• Provide reminders and basic care coordination support
• Document all patient communication clearly and compliantly

Operational Excellence

• Follow standardized workflows and escalation pathways
• Meet established productivity and quality benchmarks
• Participate in quality improvement initiatives
• Support onboarding of new team members as needed

Who Will Thrive in This Role

• Someone who values structure, clarity, and process
• A detail-oriented professional who takes documentation seriously
• A strong communicator who is confident speaking with patients and clinical staff
• Comfortable working independently in a remote environment
• Accountable, reliable, and responsive
• Motivated by precision and impact

Qualifications

• Active Certified Nursing Assistant (CNA) or Certified/Registered Medical Assistant (CMA/RMA) required
• Minimum 1–2 years of healthcare experience (RPM, CCM, primary care, home health, or similar preferred)
• Experience working in electronic health record (EHR) systems
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple priorities
• Bilingual is a plus.

Role Details

• Full-Time, remote position
• Structured clinical environment with RN supervision
• Backend clinical support function
• High standards for documentation and compliance
• Opportunity for growth within a scaling healthcare organization

Why Happy Vitals?

This role offers the opportunity to contribute meaningfully to patient outcomes in a technology-enabled care model. You’ll be part of a growing healthcare organization that values accountability, clarity, and operational excellence while delivering compassionate, patient-centered care. If you’re disciplined, detail-driven, and motivated by high standards in a remote setting, we’d love to meet you.