Remote Catering Partner Growth Lead

ezCater, Inc; United States; Hybrid; USD 59,000 - 82,000; Full time

Job summary

ezCater, Inc. is hiring a Restaurant Business Partner to engage catering partners and ensure reliable operations for customers nationwide.

You will act as a consultative liaison to partners, helping them unlock growth on ezCater’s platform while aligning with each partner’s business operations. Responsibilities include developing relationships with senior partner contacts, using data to identify opportunities, and collaborating with sales, marketing, and product teams to drive growth.

Qualifications

• 2+ years of experience partnering with and managing external vendors or accounts; experience with restaurant operations, final mile delivery, or e-commerce logistics preferred.
• Experience leveraging data to make informed recommendations and/or decisions; comfortable working in Excel, Tableau, or Sigma.
• Clear, concise, and persuasive verbal and written communication skills.
• Track record of success working internally and externally to achieve shared outcomes.
• Ability to demonstrate active listening and emotional intelligence to better understand partner feedback and needs.
• Proactive approach to identifying and solving problems; demonstrated ability to root cause and craft the right solution.
• Ability to work effectively in fast-paced environments, both autonomously and cross-functionally in a team setting.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Responsibilities

• Engage and establish relationships with high-level contacts across different partner accounts to evaluate and communicate opportunities in ways that drive action.
• Understand the unique business of each partner and create strategies for success that support partner and ezCater growth
• Proactively assess, clarify, and validate caterers’ operational opportunities on an ongoing basis, using performance data and customer and partner feedback loops.
• Serve as a subject matter expert on partner-facing and internal operational metrics
• Leverage data and analytics to identify trends and guide solutions
• Present operational and functional insights to internal and external stakeholders
• Collaborate closely with other departments, including sales, marketing, and product development, to drive alignment and support the overall growth and success of catering partners on the ezCater platform

Skills

Vendor management

Data analysis

Excel

Tableau

Sigma

Communication

Cross-functional collaboration

Travel readiness

Tools

Tableau

Sigma

Excel

Job description

ezCater, Inc. is hiring a Restaurant Business Partner to engage catering partners and ensure reliable operations for customers nationwide.

You will act as a consultative liaison to partners, helping them unlock growth on ezCater’s platform while aligning with each partner’s business operations. Responsibilities include developing relationships with senior partner contacts, using data to identify opportunities, and collaborating with sales, marketing, and product teams to drive growth.