Remote Catalog Optimization & Discoverability Specialist

vitalsource; United States; Remote; USD 76,000 - 82,000; Full time

Benefits offered by this job

Culture

Competitive salary

Benefits package

401K matching

Parental leave

Tuition reimbursement

Flexible schedule

Remote-friendly

Casual dress

Job summary

VitalSource is hiring a Retail Catalog Optimization Specialist to contribute to our Customer Success team. This role focuses on catalog health, metadata, and partner content, driving visibility and seamless retail experiences.

You will monitor catalog integrity, optimize metadata for search and discoverability, and coordinate with publishers and internal teams to secure rights and content. Strong analytical skills and comfort with AI tooling are preferred as we scale our catalog operations.

Qualifications

• 2–4 years of experience in catalog operations, ecommerce, publishing, or related field.
• Experience with metadata, ecommerce catalogs, publishing systems, or retail product data.
• Proficiency with spreadsheets, dashboards, and reporting tools (Looker).
• Excellent written communication for external partner outreach.
• Ability to balance operational execution with process improvement and proactive problem-solving.
• Demonstrates curiosity and willingness to apply AI tooling; learning current tooling preferred.
• BA/BS in Marketing, Communications, or related field, or equivalent experience.

Responsibilities

• Monitor catalog health and identify gaps in availability, rights, pricing, metadata, or content files.
• Develop dashboards and workflows to track products entering and exiting catalogs; surface issues impacting visibility, availability, or customer experience.
• Identify and resolve metadata issues affecting product discoverability, feed delivery, and search placement across Google and retail partners.
• Optimize metadata to improve onsite search and SEO performance, exercising independent judgment on approach and prioritization.
• Coordinate with publishers, providers, and internal teams to secure required rights, pricing, or content needed to fulfill retail demand.
• Draft and send targeted outreach to publishers and partners regarding catalog gaps, metadata corrections, and content needs.
• Partner with Product, Sales, and Customer Success to improve catalog quality and operational efficiency.
• Develop scalable cataloging standards, monitoring processes, and metadata best practices.
• Build deep familiarity with how data and inventory flow through the product landscape.
• Research competitive pricing to ensure products are positioned effectively in local markets; identify coverage gaps and new opportunities.
• Track market trends and surface emerging insights and competitive intelligence to the organization.
• Analyze catalog data to identify and quantify sales opportunities, including patterns that indicate cross-sell or upsell potential.

Job description

VitalSource is hiring a Retail Catalog Optimization Specialist to contribute to our Customer Success team. This role focuses on catalog health, metadata, and partner content, driving visibility and seamless retail experiences.

You will monitor catalog integrity, optimize metadata for search and discoverability, and coordinate with publishers and internal teams to secure rights and content. Strong analytical skills and comfort with AI tooling are preferred as we scale our catalog operations.