Remote Casino Operations Manager - Releases & KPIs

Ladders; United States; A distancia; USD 100.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

Health benefits

Parental leave

401(k)

Work-from-home stipend

Remote work flexibility

Professional development

Diverse workplace culture

Descripción de la vacante

Ladders is seeking a Manager, Casino Operations to lead the operational planning and execution of a dynamic game portfolio in a remote role. You will oversee release readiness, content scheduling, and player experience, collaborating with internal teams and external partners to keep launches on track.

This cross-functional role blends operational discipline, provider management, and KPI-driven optimization in a fast-paced digital environment, with focus on performance across casino products and

Formación

• 5–7 years of casino operations or equivalent experience.
• Strong project management and operational skills.
• Experience with game content management and integration.
• Proven ability to coordinate cross-functional teams.
• Analytical skills to track and report KPIs.

Responsabilidades

• Own game release calendars, including planning and scheduling new content.
• Manage game configuration and lobby operations for optimal player experience.
• Project-manage game and provider integrations, ensuring launch readiness.
• Coordinate with Marketing for effective go-to-market strategies.
• Act as primary contact for game studios, managing performance and deliverables.
• Monitor game health and manage incidents to protect player experience.
• Track and optimize game KPIs for performance enhancement.

Conocimientos

Project management

Operational planning

Casino operations

Content management

KPI tracking

Cross-functional teamwork

Descripción del empleo

Ladders is seeking a Manager, Casino Operations to lead the operational planning and execution of a dynamic game portfolio in a remote role. You will oversee release readiness, content scheduling, and player experience, collaborating with internal teams and external partners to keep launches on track.

This cross-functional role blends operational discipline, provider management, and KPI-driven optimization in a fast-paced digital environment, with focus on performance across casino products and