Manager, Casino Operations

Ladders; United States; A distancia; USD 100.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

Health benefits

Parental leave

401(k)

Work-from-home stipend

Remote work flexibility

Professional development

Diverse workplace culture

Descripción de la vacante

Ladders is seeking a Manager, Casino Operations to lead the operational planning and execution of a dynamic game portfolio in a remote role. You will oversee release readiness, content scheduling, and player experience, collaborating with internal teams and external partners to keep launches on track.

This cross-functional role blends operational discipline, provider management, and KPI-driven optimization in a fast-paced digital environment, with focus on performance across casino products and

Formación

• 5–7 years of casino operations or equivalent experience.
• Strong project management and operational skills.
• Experience with game content management and integration.
• Proven ability to coordinate cross-functional teams.
• Analytical skills to track and report KPIs.

Responsabilidades

• Own game release calendars, including planning and scheduling new content.
• Manage game configuration and lobby operations for optimal player experience.
• Project-manage game and provider integrations, ensuring launch readiness.
• Coordinate with Marketing for effective go-to-market strategies.
• Act as primary contact for game studios, managing performance and deliverables.
• Monitor game health and manage incidents to protect player experience.
• Track and optimize game KPIs for performance enhancement.

Conocimientos

Project management

Operational planning

Casino operations

Content management

KPI tracking

Cross-functional teamwork

Descripción del empleo

For our client, we are seeking a Manager, Casino Operations to join the team of a leader in the Consumer Technology space.

This role will oversee the operational planning and execution behind a dynamic game portfolio, with a focus on release readiness, content scheduling, and player experience. You will coordinate closely with internal stakeholders and external partners to keep launches on track, maintain healthy live operations, and support strong performance across the casino product. This is a highly cross‑functional position that blends operational discipline, provider management, and KPI‑driven optimization in a fast‑moving digital environment.

Location: Remote

Compensation: $100,000 – $120,000 annually

Responsibilities

• Own game release calendars, including planning and scheduling new content
• Manage game configuration and lobby operations for optimal player experience
• Project-manage game and provider integrations, ensuring launch readiness
• Coordinate with Marketing for effective go-to-market strategies
• Act as primary contact for game studios, managing performance and deliverables
• Monitor game health and manage incidents to protect player experience
• Track and optimize game KPIs for performance enhancement

Qualifications

• 5-7 years of experience in casino operations or an equivalent field
• Strong project management and operational skills
• Prior experience with game content management and integration
• Proven ability to coordinate cross‑functional teams
• Excellent analytical skills to track and report KPIs

Benefits

• Flexible paid time off
• Health benefits including medical, dental, and vision
• Generous parental leave
• Employee-sponsored 401(k)
• Work‑from‑home stipend and equipment provided
• Remote work flexibility
• Opportunities for professional development
• Collaborative and diverse workplace culture

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.