Remote Case Manager & Social Worker - Care Coordinator

Society for Social Work and Research; Warren (MI); Teletrabalho; USD 47 000 - 101 000; Tempo integral

Resumo da oferta

CVS Health in Michigan seeks a care coordinator to manage long-term rehabilitation and psychosocial needs, coordinating case management and services across care settings. Responsibilities include coordinating assessments, developing individualized care plans, and communicating with providers to ensure appropriate, cost-effective care.

The role requires a Bachelor's in Social Work and licensure (LLBSW/LBSW/LLMSW), with 25–50% travel in Wayne and Macomb Counties.

Qualificações

• Minimum 2 years experience in medical social work or case management.
• Complies with all state requirements in the state where job duties are performed.
• Must be willing and able to travel up to 25%-50% of the time in Wayne and Macomb Counties. Reliable transportation required.
• Basic awareness of problem solving and decision making skills.
• Basic awareness of digital literacy skills.
• Basic knowledge of medical terminology.
• Ability to deal tactfully with customers and community.
• Ability to handle sensitive information ethically and responsibly.
• Ability to consider relative costs and benefits of actions to choose the most appropriate option.
• Ability to function in clinical setting with diverse cultural dynamics of clinical staff and patients.

Responsabilidades

• Controls comprehensive management of members with acute or chronic conditions, including case management activities that focus on quality of care, compliance, outcomes and decreasing costs for individuals and communities.
• Implements initial and periodic assessments of the members enrolled in the Long-Term Care Program and/or case or disease management programs under limited supervision to determine course of treatment.
• Applies in-depth knowledge of case management concepts, principles, and strategies in the development of an individualized case plan for enrolled members in case or disease management that are at risk of poor outcomes.
• Communicates updates and facilitates discussion with providers, primary care physicians, Medical Directors, pharmacists, and care management staff regarding the status of patients internally and externally.
• Identifies opportunities to ensure the member receives all the necessary care allowed under the member's benefit plan in home or community settings.
• Provides information, resources, and education on social issues, mental health, and available services to raise awareness and empower individuals and communities.
• Develops complex, innovative programs designed to reduce admissions for acute and chronic members, increase community integration, and improve health outcomes for enrolled patients and outside individuals.
• Coaches more junior colleagues in techniques, processes, and responsibilities of social work to improve capacity.
• Collaborates with community members, organizations, and policymakers to create opportunities for clients, address community issues, or raise awareness for specific issues.

Conhecimentos

Communication skills

Problem solving

Digital literacy

Medical terminology

Customer service

Cultural sensitivity

Formação académica

Bachelor's Degree in Social Work

Licensure: LLBSW/LBSW/LLMSW

Descrição da oferta de emprego

CVS Health in Michigan seeks a care coordinator to manage long-term rehabilitation and psychosocial needs, coordinating case management and services across care settings. Responsibilities include coordinating assessments, developing individualized care plans, and communicating with providers to ensure appropriate, cost-effective care.

The role requires a Bachelor's in Social Work and licensure (LLBSW/LBSW/LLMSW), with 25–50% travel in Wayne and Macomb Counties.