Remote Case Manager, Rare Disease Access & Reimbursement

RemoteFetch; Phoenix (AZ); Hybrid; USD 82,000 - 111,000; Full time

Benefits offered by this job

Retirement plan

Health coverage

Bonus program

Stock incentives

Remote work options

Job summary

Amgen is seeking a Case Manager to oversee patient insurance, access to therapy, and reimbursement coordination in the U.S. You will work with RBMs, PALs, MSLs, hubs, and pharmacies to resolve cases, ensure approvals, and maintain detailed case histories.

The role requires strong communication, adherence to HIPAA/FDA guidelines, and ability to handle multiple cases, with travel up to 20% and participation in patient meetings and industry events.

Qualifications

• Proven communication skills and commitment to customer service.
• Ability to resolve hurdles across multiple cases simultaneously.
• Familiarity with HIPAA and FDA guidelines.

Responsibilities

• Coordinate with RBMs, PALs and MSLs to communicate insurance approvals.
• Case manage steps to gain access to therapy and reimbursement.
• Report on patient status and reimbursement trends weekly.

Skills

Excellent communication

Ability to manage multiple cases

HIPAA knowledge

Customer service mindset

Education

Bachelor's degree

Master's degree

Tools

Excel

PowerPoint

Job description

Amgen is seeking a Case Manager to oversee patient insurance, access to therapy, and reimbursement coordination in the U.S. You will work with RBMs, PALs, MSLs, hubs, and pharmacies to resolve cases, ensure approvals, and maintain detailed case histories.

The role requires strong communication, adherence to HIPAA/FDA guidelines, and ability to handle multiple cases, with travel up to 20% and participation in patient meetings and industry events.