Remote Case Management Coordinator — Travel‑Heavy Role

CVS Health; O'Fallon (IL); Remote; USD 29,000 - 62,000; Full time

Benefits offered by this job

New Hire Bonus

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time telework role with substantial travel in the Illinois Metro East region. You will support members by coordinating appointments, assessing needs, and guiding access to benefits and education using care management tools.

The position emphasizes collaboration with case managers, Medical Directors, and other health programs to optimize outcomes and ensure quality of care.

Qualifications

• 2+ years experience in behavioral health, social services or related field equivalent to program focus.
• Must be willing and able to travel 50-75% of the time in the Metro East area of IL. Reliable transportation required, mileage reimbursed.
• Must have 2+ years of experience with electronic documentation and Microsoft Office applications.

Responsibilities

• Evaluate members' needs and eligibility and recommend an approach to case resolution and/or benefits access.
• Identify high-risk factors and arrange referrals to clinical case management or crisis intervention as appropriate.
• Coordinate and monitor care plan activities and progress.

Skills

Behavioral health experience

Travel 50-75%

Microsoft Office

Education

Bachelor's degree or master's in Behavioral Health or related field

Tools

Microsoft Office

Job description

CVS Health is seeking a Case Management Coordinator for a full-time telework role with substantial travel in the Illinois Metro East region. You will support members by coordinating appointments, assessing needs, and guiding access to benefits and education using care management tools.

The position emphasizes collaboration with case managers, Medical Directors, and other health programs to optimize outcomes and ensure quality of care.