Remote Case Management Coordinator | Travel 50-75%

CVS Health; West Frankfort (IL); Remote; USD 29,000 - 62,000; Full time

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time telework role with substantial travel across Franklin, Williamson, Union, Johnson, Massac, Alexander, Pulaski and surrounding counties. Hours are 8:00 am to 5:00 pm CST, Monday through Friday.

The role focuses on coordinating care, scheduling appointments and guiding members through benefits and education to achieve optimal health outcomes.

Qualifications

• 2+ years experience in behavioral health or social services.
• Willing to travel 50–75% in specified Illinois counties; reliable transportation.
• 1+ year experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Evaluate members to determine needs, benefits and care plan.
• Coordinate and monitor care plan activities and progress.
• Identify high-risk factors and refer to clinical case management or crisis intervention as needed.
• Engage with team and providers to promote optimal health outcomes.
• Document and monitor care in compliance with regulations and policies.

Skills

Behavioral health experience

Travel up to 75%

MS Office proficiency

Education

Bachelor's or master in behavioral health or human services

Job description

CVS Health is seeking a Case Management Coordinator for a full-time telework role with substantial travel across Franklin, Williamson, Union, Johnson, Massac, Alexander, Pulaski and surrounding counties. Hours are 8:00 am to 5:00 pm CST, Monday through Friday.

The role focuses on coordinating care, scheduling appointments and guiding members through benefits and education to achieve optimal health outcomes.