Remote Case Management Coordinator | 50-75% Travel

CVS Health; New York (NY); Remote; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Bonus eligibility

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time telework role with significant travel across listed counties. You’ll support members by scheduling appointments, guiding access to benefits, and coordinating care plans to drive positive outcomes.

The role emphasizes critical thinking, collaboration with care teams, and adherence to regulatory and quality guidelines. Bachelor’s or equivalent clinical degree is required, with 2+ years in behavioral health or social services.

Qualifications

• 2+ years of experience in behavioral health or social services.
• Ability to travel 50–75% (Franklin, Williamson, Union, Johnson, Massac, Alexander, Pulaski and surrounding counties).
• Proficient with MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Coordinate and facilitate case management activities to support member health outcomes.
• Assess member needs and eligibility and refer to appropriate programs and services.
• Collaborate with care managers, supervisors and medical directors to optimize care.
• Document care plans, monitor progress and report on quality of care.

Skills

Behavioral health experience

Travel readiness

Case coordination

Education

Bachelor's degree

Master level clinician (non-licensed)

Tools

Microsoft Office

Job description

CVS Health is seeking a Case Management Coordinator for a full-time telework role with significant travel across listed counties. You’ll support members by scheduling appointments, guiding access to benefits, and coordinating care plans to drive positive outcomes.

The role emphasizes critical thinking, collaboration with care teams, and adherence to regulatory and quality guidelines. Bachelor’s or equivalent clinical degree is required, with 2+ years in behavioral health or social services.