Remote Case Management Coordinator (Travel 50-75%)

CVS Health Corporation; United States; Remote; USD 29,000 - 62,000; Full time

Job summary

CVS Health is seeking a Case Management Coordinator to support members by coordinating care, scheduling appointments, and guiding benefits access through care management tools.

This full-time remote role requires 50-75% travel in Northwest Illinois counties; 8:00am-5:00pm CST; a Bachelor's or master's in Behavioral Health or Human Services and 2+ years of related experience are required, along with strong documentation and MS Office skills.

Qualifications

• 2+ years experience in Behavioral Health or related field.
• Willing to travel 50-75% in specified IL counties; reliable transportation.
• 2+ years of electronic documentation experience and MS Office proficiency.

Responsibilities

• Evaluate and assess members' needs and eligibility, recommend care resolution.
• Identify high-risk factors and coordinate with clinical teams for care planning.
• Coordinate and monitor assigned care plan activities and progress.
• Engage in quality of care discussions and support member engagement and decisions.

Skills

Behavioral Health

Microsoft Office

Documentation

Education

Bachelor's or master's in Behavioral Health or Human Services

Tools

Electronic records

Care management software

Job description

CVS Health is seeking a Case Management Coordinator to support members by coordinating care, scheduling appointments, and guiding benefits access through care management tools.

This full-time remote role requires 50-75% travel in Northwest Illinois counties; 8:00am-5:00pm CST; a Bachelor's or master's in Behavioral Health or Human Services and 2+ years of related experience are required, along with strong documentation and MS Office skills.