Remote Carrier Coordinator – Logistics & Ops

Ryder System, Inc.; Juneau (AK); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Employee stock purchase plan

Discounts on tools, cars, appliances,/

Holiday pay & PTO within first year

Maternity leave (up to 12 weeks)

Job summary

Ryder System, Inc. seeks an Operations Coordinator in New Albany, OH for its Supply Chain Solutions division. The role is remote with standard M-F hours and an exempt salary position.

Compensation ranges from $18.00 to $20.00 per hour based on experience, with benefits included. Key duties include managing 4th party carrier relationships, ensuring SOP compliance, delivery performance, timely billing, and high customer satisfaction.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team

Job description

Ryder System, Inc. seeks an Operations Coordinator in New Albany, OH for its Supply Chain Solutions division. The role is remote with standard M-F hours and an exempt salary position.

Compensation ranges from $18.00 to $20.00 per hour based on experience, with benefits included. Key duties include managing 4th party carrier relationships, ensuring SOP compliance, delivery performance, timely billing, and high customer satisfaction.