Remote Cargo Claims Analyst: Settlement & Negotiation

Sirva; Oakbrook Terrace (IL); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

FSA/HSA

Employer HSA Match

Life & Disability Insurance

Paid Time Off

Volunteer Time Off

ID Theft Protection Plan

Job summary

Sirva seeks a Claims Analyst to settle cargo claims within 30 days of receipt, coordinating with government, corporate, and consumer customers. You will investigate thoroughly, review contracts, gather information, and coordinate with repair firms to assess damages and complete repairs, determining liability and chargebacks accordingly.

Responsibilities emphasize verification, negotiation, and project work, with a salary range aligned to experience and location.

Qualifications

• Associate or Bachelor's degree preferred.
• Minimum 1–3 years in Claims or Customer Service.
• Excellent verbal, written, and problem-solving skills.
• Organized and able to multi-task.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Verify and investigate all aspects of the claim to ensure liability is established.
• Maintain precise records of all aspects of the move.
• Instruct repair firms to provide necessary inspection and repair reports.

Skills

Verbal communication

Written communication

Problem solving

Organization

Education

Associate or Bachelor's degree preferred

Tools

Microsoft Word

Excel

Job description

Sirva seeks a Claims Analyst to settle cargo claims within 30 days of receipt, coordinating with government, corporate, and consumer customers. You will investigate thoroughly, review contracts, gather information, and coordinate with repair firms to assess damages and complete repairs, determining liability and chargebacks accordingly.

Responsibilities emphasize verification, negotiation, and project work, with a salary range aligned to experience and location.