Remote Cargo Call Center Agent - Freight & Booking

jobspromotor; Atlanta (GA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with matching up to 9%

Paid time off

Health benefits

Employee discounts

Job summary

Delta Airlines is seeking a Cargo Call Center Agent for a full-time remote role based in Georgia. You will handle freight calls, book shipments, and provide timely information to customers.

The role involves selling space for freight, resolving issues, and maintaining accurate records using Delta’s systems. The ideal candidate will have a graduate qualification, strong communication skills, and the ability to work AM/PM shifts including weekends.

Qualifications

• High school diploma or equivalent; graduate preferred.
• Strong verbal and written communication skills.
• Ability to learn Delta Freight systems and processes.

Responsibilities

• Handle inbound freight calls, bookings, and follow-ups.
• Provide information on timetables and rates to customers.
• Sell space for freight and resolve issues via phone and email.

Skills

Customer service

Call center

Freight knowledge

Communication skills

Education

Graduate

Tools

WebVision

Job description

Delta Airlines is seeking a Cargo Call Center Agent for a full-time remote role based in Georgia. You will handle freight calls, book shipments, and provide timely information to customers.

The role involves selling space for freight, resolving issues, and maintaining accurate records using Delta’s systems. The ideal candidate will have a graduate qualification, strong communication skills, and the ability to work AM/PM shifts including weekends.