( Customer Service ) Delta Airlines Jobs From Home

Delta Airlines; Charleston (WV); Vor Ort; USD 27.552 - 41.328; Vollzeit

Benefits dieser Stelle

Competitive salary

401(k) match

Paid time off

Health benefits

Flight benefits

Zusammenfassung

Delta Airlines in Charleston, USA is hiring a Cargo Agent – Customer Service to ensure shipments arrive on time and uphold Delta’s high standards of service. You will load and unload cargo, operate ground support equipment, and assist customers with timely, accurate handling of freight.

We value safety, reliability, and teamwork. The role requires lifting up to 50 pounds regularly, willingness to work rotating shifts including weekends, and compliance with all security and health procedures.

Qualifikationen

• High school diploma or GED (equivalent).
• Minimum 18 years of age.
• Valid driver’s license.
• Must be able to lift and move objects up to 50 pounds regularly and 70 pounds occasionally.
• Ability to work rotating schedules, including evenings, weekends, and holidays, in all weather conditions.
• Proficient in English with strong oral and written communication skills.
• Prior forklift operation or willing to receive training.
• Basic computer literacy and ability to use a laptop.
• Pass a pre-employment drug screen and physical (PAT). An airport badge with a customs seal may be required.
• Pass a thorough background check and fingerprinting.
• Eligible to work in the United States.
• Ready to wear required company‑accepted personal protective equipment.
• COVID‑19 vaccination may be required if not already vaccinated.

Aufgaben

• Operate ground support equipment, including tugs, forklifts, and tow tractors.
• Work shift hours of 20‑40 hours per week, including weekends and holidays.
• Lift, load, and transport cargo and mail to and from aircraft, ensuring timely and safe deliveries.
• Protect cargo and mail from damage, loss, and weather conditions.
• Operate scanners and computers to route mail and cargo efficiently.
• Perform safety‑aware behaviors in all operational activities and under time constraints.
• Repeat lifting and loading of shipments onto carts, ensuring each item is secured for its destination.
• Operate tugs, forklifts, and tow tractors within congested areas.

Kenntnisse

English proficiency

Customer service mindset

Physical stamina

Teamwork

Safety awareness

Ausbildung

High school diploma or GED

Tools

Forklift operation

Laptop & scanners

Jobbeschreibung

Job Title: Cargo Agent – Customer Service

Company: Delta Airlines | Location: Charleston, USA | Salary: $20-30 per hour

Overview & Key Duties

As a Cargo Agent, you will collaborate with an innovative team to ensure all shipments arrive on time and provide a great customer experience. You play a key role in maintaining Delta’s brand by displaying professionalism and a positive attitude in and outside of work.

Responsibilities

• Operate ground support equipment, including tugs, forklifts, and tow tractors.
• Work shift hours of 20‑40 hours per week, including weekends and holidays.
• Lift, load, and transport cargo and mail to and from aircraft, ensuring timely and safe deliveries.
• Protect cargo and mail from damage, loss, and weather conditions.
• Operate scanners and computers to route mail and cargo efficiently.
• Perform safety‑aware behaviors in all operational activities and under time constraints.
• Repeat lifting and loading of shipments onto carts, ensuring each item is secured for its destination.
• Operate tugs, forklifts, and tow tractors within congested areas.

Benefits & Perks

• Competitive salary and profit‑sharing program.
• 401(k) plan with company match up to 9%.
• Paid time off, including holidays, vacation, personal leave, and parental leave.
• Comprehensive health, dental, vision, and disability benefits.
• Family‑care support through fertility assistance, surrogacy, adoption assistance, lactation support, and caregiver coverage.
• Well‑being programs, employee assistance program, financial counseling, and extensive learning resources.
• Domestic and international flight benefits for employees and eligible family members.
• Career development opportunities, community service programs, and sustainability initiatives.
• Recognition and awards, as well as access to 500+ discounts through DeltaParks and other perks.

Qualifications – Minimum Requirements

• High school diploma or GED (equivalent).
• Minimum 18 years of age.
• Valid driver’s license.
• Must be able to lift and move objects up to 50 pounds regularly and 70 pounds occasionally.
• Ability to work rotating schedules, including evenings, weekends, and holidays, in all weather conditions.
• Proficient in English with strong oral and written communication skills.
• Prior forklift operation or willing to receive training.
• Basic computer literacy and ability to use a laptop.
• Pass a pre‑employment drug screen and physical (PAT). An airport badge with a customs seal may be required.
• Pass a thorough background check and fingerprinting.
• Eligible to work in the United States.
• Ready to wear required company‑accepted personal protective equipment.
• COVID‑19 vaccination may be required if not already vaccinated.

Desired Qualifications

• Experience in shipping freight and warehouse operations.
• Typing and computer skills beyond basic proficiency.