Remote Career Advising Coordinator - Client Scheduling & Support

Sales Match; Tucson (AZ); À distance; USD 47 000 - 64 000; Plein temps

Avantages offerts par ce poste

Fully remote

CRM & Scheduling training

Regular check-ins

Career services skill building

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Résumé du poste

Sales Match is seeking a Career Advising Coordinator to organize appointments, manage client information, and coordinate with career advisors. This fully remote role is based in Arizona and requires a 40‑hour weekly commitment with flexible days and shifts.

You will use CRM tools and scheduling platforms to ensure accurate notes, timely reminders, and smooth handoffs, while guiding clients through the advising process without providing individualized career counseling.

Qualifications

• High school diploma or equivalent.
• 1-2 years in career services support or advising administration preferred.
• Familiarity with career development terminology and job search concepts.
• Ability to organize appointment sequences and reconcile calendar conflicts.
• Proficiency with CRM and scheduling systems and entering notes.

Responsabilités

• Review incoming client emails and appointment requests and route to the appropriate advisor.
• Check client information, stated goals, and preferences before scheduling.
• Maintain client notes and appointment status in a CRM.
• Coordinate advisor availability using scheduling tools and check for conflicts.
• Send appointment confirmations and prep materials to clients.
• Organize client resumes and questions for advisor review without advising careers.
• Share approved job search resources and workshop information.
• Follow up on pending requests and determine next steps with clients.
• Escalate unresolved issues to the team lead with context.
• Close completed coordination tasks and document outstanding items.

Connaissances

CRM systems

Scheduling tools

Client coordination

Communication

Formation

High school diploma or equivalent

Outils

HubSpot

Calendly

Description du poste

Sales Match is seeking a Career Advising Coordinator to organize appointments, manage client information, and coordinate with career advisors. This fully remote role is based in Arizona and requires a 40‑hour weekly commitment with flexible days and shifts.

You will use CRM tools and scheduling platforms to ensure accurate notes, timely reminders, and smooth handoffs, while guiding clients through the advising process without providing individualized career counseling.