Career Advising Coordinator

Talentoma; Tucson (AZ); À distance; USD 47 000 - 64 000; Plein temps

Avantages offerts par ce poste

Fully remote in Arizona

CRM and scheduling training

Health coverage and paid leave

401(k) and stipends

Résumé du poste

Talentoma seeks a Career Advising Coordinator to organize client appointments, update records, and coordinate with career advisors. This fully remote role supports clients in Arizona and requires a 40-hour weekly commitment.

You will route inquiries, manage CRM notes, and share resources while ensuring privacy and professional service. Compensation is monthly with a focus on timely, accurate follow‑up.

Qualifications

• Proven ability to coordinate appointments and client interactions.
• Familiarity with career services terminology and processes.
• Experience handling client information with discretion.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and calendars with accuracy.

Responsabilités

• Review incoming client emails and appointment requests and route to the right advisor.
• Check client contact info, stated goals, and preferences before arranging next steps.
• Maintain client notes and appointment status in CRM with accurate, concise entries.
• Coordinate advisor availability and client appointments using Calendly; check for conflicts.
• Send confirmations, prep checklists, and meeting access details to clients.
• Organize client resumes and questionnaires for advisor review without advising on paths.
• Share advisor-approved job search resources and workshop info.
• Follow up on scheduling requests, missed appointments, and prep items.
• Escalate unresolved scheduling conflicts or sensitive issues to team lead.
• Close tasks and summarize outstanding items for handoff with quality notes.

Connaissances

Communication

Organization

CRM Experience

Attention to detail

Formation

High school diploma or equivalent

Outils

HubSpot CRM

Calendly

Description du poste

Job Title: Career Advising Coordinator

Monthly Pay: $4,220 - $5,731 USD per month

Summary:

When people seek career guidance, this role helps them reach the right advisor with clear expectations and organized next steps. The Career Advising Coordinator organizes appointments, client information, and follow‑up so clients can focus on their career goals. The position sits within the career advising team, works under a career advising team lead, and collaborates with clients, career advisors, and administrative colleagues. This fully remote position offers work from home in Arizona, United States. The role requires a 40‑hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming client emails and appointment requests, identify the type of career advising support requested, and route inquiries to the appropriate advisor.
• Check client contact information, stated career goals, appointment preferences, and previous interactions before arranging the next step in the advising process.
• Maintain client interaction notes and appointment status using a CRM such as HubSpot, keeping entries accurate, concise, and accessible to assigned advisors.
• Coordinate advisor availability and client appointments using a scheduling and calendar tool such as Calendly, checking for conflicts before confirming arrangements.
• Send appointment confirmations, preparation checklists, and meeting access details so clients understand what to expect and which career materials to prepare.
• Organize client‑provided resumes, career interest questionnaires, and questions for advisor review without making independent career assessments or recommending career paths.
• Share advisor‑approved job search resources and workshop information, explaining access steps and referring requests for personalized guidance to career advisors.
• Follow up on unanswered scheduling requests, missed appointments, and outstanding preparation items, recording responses and arranging agreed next steps with clients.
• Escalate unresolved scheduling conflicts, unclear service requests, or sensitive client concerns to the career advising team lead, including relevant context and prior actions.
• Close completed coordination tasks and summarize outstanding items for handoff; quality is judged through accuracy, turnaround, complete notes, and consistent follow‑up.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience in career services support, client coordination, or advising administration preferred.
• Familiarity with career development terminology, job search strategies, resume preparation, and the distinction between coordination support and individualized career counseling.
• Ability to organize appointment sequences, reconcile calendar conflicts, and keep clients informed when arrangements change or additional information is needed.
• Comfort using client tracking and scheduling systems, including entering interaction notes, updating appointment status, and checking information before sharing it.
• Clear written and verbal communication, with a respectful approach to people navigating career changes, employment searches, or uncertainty about next steps.
• Ability to handle client career materials discreetly, follow established access procedures, and recognize when questions need an advisor's judgment.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40‑hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in Arizona, supporting clients through desk‑based coordination and digital communication.
• Structured onboarding and training on a CRM such as HubSpot and a scheduling and calendar tool such as Calendly.
• Regular check‑ins with the career advising team lead to review questions, priorities, and development needs.
• Build practical skills in career services coordination, client communication, appointment organization, and dependable follow‑through across the advising process.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.