Career Advising Coordinator

Sales Match; Tucson (AZ); À distance; USD 47 000 - 64 000; Plein temps

Avantages offerts par ce poste

Fully remote

CRM & Scheduling training

Regular check-ins

Career services skill building

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Résumé du poste

Sales Match is seeking a Career Advising Coordinator to organize appointments, manage client information, and coordinate with career advisors. This fully remote role is based in Arizona and requires a 40‑hour weekly commitment with flexible days and shifts.

You will use CRM tools and scheduling platforms to ensure accurate notes, timely reminders, and smooth handoffs, while guiding clients through the advising process without providing individualized career counseling.

Qualifications

• High school diploma or equivalent.
• 1-2 years in career services support or advising administration preferred.
• Familiarity with career development terminology and job search concepts.
• Ability to organize appointment sequences and reconcile calendar conflicts.
• Proficiency with CRM and scheduling systems and entering notes.

Responsabilités

• Review incoming client emails and appointment requests and route to the appropriate advisor.
• Check client information, stated goals, and preferences before scheduling.
• Maintain client notes and appointment status in a CRM.
• Coordinate advisor availability using scheduling tools and check for conflicts.
• Send appointment confirmations and prep materials to clients.
• Organize client resumes and questions for advisor review without advising careers.
• Share approved job search resources and workshop information.
• Follow up on pending requests and determine next steps with clients.
• Escalate unresolved issues to the team lead with context.
• Close completed coordination tasks and document outstanding items.

Connaissances

CRM systems

Scheduling tools

Client coordination

Communication

Formation

High school diploma or equivalent

Outils

HubSpot

Calendly

Description du poste

Job Title: Career Advising Coordinator

Monthly Pay: $4,220 - $5,731 USD per month

Summary:

When people seek career guidance, this role helps them reach the right advisor with clear expectations and organized next steps. The Career Advising Coordinator organizes appointments, client information, and follow‑up so clients can focus on their career goals. The position sits within the career advising team, works under a career advising team lead, and collaborates with clients, career advisors, and administrative colleagues. This fully remote position offers work from home in Arizona, United States. The role requires a 40‑hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming client emails and appointment requests, identify the type of career advising support requested, and route inquiries to the appropriate advisor.
• Check client contact information, stated career goals, appointment preferences, and previous interactions before arranging the next step in the advising process.
• Maintain client interaction notes and appointment status using a CRM such as HubSpot, keeping entries accurate, concise, and accessible to assigned advisors.
• Coordinate advisor availability and client appointments using a scheduling and calendar tool such as Calendly, checking for conflicts before confirming arrangements.
• Send appointment confirmations, preparation checklists, and meeting access details so clients understand what to expect and which career materials to prepare.
• Organize client‑provided resumes, career interest questionnaires, and questions for advisor review without making independent career assessments or recommending career paths.
• Share advisor‑approved job search resources and workshop information, explaining access steps and referring requests for personalized guidance to career advisors.
• Follow up on unanswered scheduling requests, missed appointments, and outstanding preparation items, recording responses and arranging agreed next steps with clients.
• Escalate unresolved scheduling conflicts, unclear service requests, or sensitive client concerns to the career advising team lead, including relevant context and prior actions.
• Close completed coordination tasks and summarize outstanding items for handoff; quality is judged through accuracy, turnaround, complete notes, and consistent follow‑up.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience in career services support, client coordination, or advising administration preferred.
• Familiarity with career development terminology, job search strategies, resume preparation, and the distinction between coordination support and individualized career counseling.
• Ability to organize appointment sequences, reconcile calendar conflicts, and keep clients informed when arrangements change or additional information is needed.
• Comfort using client tracking and scheduling systems, including entering interaction notes, updating appointment status, and checking information before sharing it.
• Clear written and verbal communication, with a respectful approach to people navigating career changes, employment searches, or uncertainty about next steps.
• Ability to handle client career materials discreetly, follow established access procedures, and recognize when questions need an advisor's judgment.
• A reliable computer, high-speed internet, and quiet private workspace, with availability for the 40‑hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in Arizona, supporting clients through desk‑based coordination and digital communication.
• Structured onboarding and training on a CRM such as HubSpot and a scheduling and calendar tool such as Calendly.
• Regular check‑ins with the career advising team lead to review questions, priorities, and development needs.
• Build practical skills in career services coordination, client communication, appointment organization, and dependable follow‑through across the advising process.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.