Remote Care Team Coordinator for CCM

Pro Care Innovations, LLC; Fort Smith (AR); Remote; USD 15,000 - 17,000; Full time

Benefits offered by this job

Health Insurance (60% employer-paid)

Dental Insurance

Vision Insurance

401(k) with employer match

Paid Time Off (PTO)

Paid Holidays

Job summary

Pro Care Innovations is seeking a Care Team Coordinator (CTC) to join our Chronic Care Management (CCM) team. This remote, full-time role supports patients in Benton or Washington County, Arkansas, with monthly care coordination and documentation tasks.

The position emphasizes relationship-building, organized workflow, and compliance with CCM requirements. Eligible candidates reside in AR counties; background checks apply as part of the hiring process.

Qualifications

• Must reside in Benton County or Washington County, AR to meet program eligibility requirements.
• Medical Assistant certification or equivalent healthcare experience required.
• Strong communication and relationship-building skills.
• Ability to work independently while managing a patient caseload.

Responsibilities

• Build and maintain relationships with an assigned panel of CCM patients.
• Conduct monthly patient outreach and care coordination activities.
• Document patient interactions accurately and timely per CCM requirements.
• Monitor care plans, needs, and follow-up items for patients.
• Address patient questions with professionalism and compassion.
• Coordinate with providers and internal teams to support continuity of care.
• Ensure documentation meets regulatory and billing standards.
• Support patient retention and engagement in CCM program.
• Maintain HIPAA confidentiality.

Skills

Strong communication

Organizational skills

Independent work

Tech-savvy

Education

Medical Assistant certification or equivalent healthcare experience

Job description

Pro Care Innovations is seeking a Care Team Coordinator (CTC) to join our Chronic Care Management (CCM) team. This remote, full-time role supports patients in Benton or Washington County, Arkansas, with monthly care coordination and documentation tasks.

The position emphasizes relationship-building, organized workflow, and compliance with CCM requirements. Eligible candidates reside in AR counties; background checks apply as part of the hiring process.