Remote Care Solutions Consultant - Home Care Sales

Honor; Orlando (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Equity participation

401K match (up to 4%)

Medical, dental & vision coverage

Short/Long-term disability & Life保险

Generous time-off & wellness benefits

Job summary

Honor is seeking a Care Solutions Consultant to guide families through initial conversations about in-home, non-medical care. You will engage clients primarily by phone, with emails, chat, and text as needed, to understand needs and explain how Home Instead’s services can help them age well at home.

The role is high-energy and metrics-driven, with 80+ daily calls and a base salary plus a $3,600 annual bonus.

Qualifications

• 2+ years of phone-based sales or customer service in a high-volume environment.
• Bachelor’s degree or equivalent professional experience.
• Experience working remotely with a virtual team.

Responsibilities

• Manage a steady flow of inbound and outbound calls with potential clients and their families.
• Listen deeply to client needs and match them to the right care solutions.
• Clearly communicate services, ask for commitment, and schedule follow-up consultations.
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
• Use CRM tools such as Salesforce to track activity and follow up.

Skills

Phone-based sales

Customer service

Empathetic communication

Remote work experience

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

Job description

Honor is seeking a Care Solutions Consultant to guide families through initial conversations about in-home, non-medical care. You will engage clients primarily by phone, with emails, chat, and text as needed, to understand needs and explain how Home Instead’s services can help them age well at home.

The role is high-energy and metrics-driven, with 80+ daily calls and a base salary plus a $3,600 annual bonus.