Remote Care Solutions Consultant | Aging Care

Honor; Chicago (IL); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Equity and 401K with up to a 4% match

Medical, dental and vision coverage

Short/Long Term Disability and Life 보험

Generous time off and EAP

Job summary

Honor is seeking a Care Solutions Consultant in the United States to guide families through first conversations about in-home, non-medical care. You’ll connect with potential clients primarily by phone and explain how Honor can help them age well at home.

This full-time, remote role requires evening/weekend availability, a training period, and success measured by sales metrics. You’ll use Salesforce to track activity and collaborate with the Sales Manager and a remote team.

Qualifications

• 3+ years of phone-based sales or customer service experience (inbound and outbound).
• Bachelor’s degree or equivalent professional experience.
• Experience in a high-volume call center environment.

Responsibilities

• Manage a steady flow of inbound and outbound calls with potential clients and their families.
• Listen deeply to client needs and match them to the right care solutions.
• Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
• Use CRM tools such as Salesforce or others to track activity and follow up consistently.

Skills

Phone-based sales

Customer service

Remote work experience

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Honor is seeking a Care Solutions Consultant in the United States to guide families through first conversations about in-home, non-medical care. You’ll connect with potential clients primarily by phone and explain how Honor can help them age well at home.

This full-time, remote role requires evening/weekend availability, a training period, and success measured by sales metrics. You’ll use Salesforce to track activity and collaborate with the Sales Manager and a remote team.