Remote Care Manager - Waitlist Specialist

Trillium Health Resources; North Carolina; Remote; USD 56,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Work-from-home options

401k with 5% employer match

Paid Time Off + Holidays

PSLF eligible employer

Remote work stipend

NC Local Government Pension

Job summary

Trillium Health Resources is seeking a Waitlist Care Manager to provide Tailored Care Management to RUN members. You will engage members, assess needs, and coordinate physical health, behavioral health, and related resources.

This role focuses on ensuring access to services and supports for individuals navigating Medicaid and disability processes. The position requires QP status or NC licensure (RN or human services degrees) with MH/DD/SA experience.

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN licensed to practice in NC with four years MH/DD/SA experience; OR
• Bachelor’s degree in human services with MH/DD/SA experience; OR
• Bachelor’s degree in another field with MH/DD/SA experience; OR
• License/certification may be accepted as noted above.
• Must have a valid driver’s license.
• Must reside within Trillium’s Mid State Region (Anson, Guilford, Montgomery, Randolph, Richmond).
• Must be able to travel within catchment as required.

Responsibilities

• Provide Tailored Care Management.
• Review applications to assess potential eligibility for Innovations Waiver services.
• Educate individuals/families on RUN and available resources.
• Assist members with obtaining clinical information and Medicaid/disability determination processes.

Skills

Tailored Care Management

Assessment of member needs

Engagement with members

Disability determination process

Run registry knowledge

Education

Master’s degree in human services

Bachelor’s degree in human services

RN license in NC

Bachelor’s degree in non-human-services with MH/DD/SA experience

Job description

Trillium Health Resources is seeking a Waitlist Care Manager to provide Tailored Care Management to RUN members. You will engage members, assess needs, and coordinate physical health, behavioral health, and related resources.

This role focuses on ensuring access to services and supports for individuals navigating Medicaid and disability processes. The position requires QP status or NC licensure (RN or human services degrees) with MH/DD/SA experience.