Remote Care Manager Team Lead

Prevounce-Health; Indianapolis (IN); Remote; USD 80.000 - 100.000; Vollzeit

Zusammenfassung

Prevounce Health is seeking a Care Manager Team Lead to guide a busy remote team in Central Time. You will oversee daily workflows, support patient outreach, and ensure high-quality care while coordinating with clinics and leadership.

The role emphasizes leadership, coaching, and effective communication in a fast-paced remote healthcare environment. Strong clinical judgment and organization are essential.

Qualifikationen

• Two+ years in care management or related clinical environment.
• Experience leading a team, coaching, and supporting staff.
• Excellent written and verbal communication with patients and teams.
• Ability to work remotely with reliable internet and standard office tools.

Aufgaben

• Provide daily leadership and coaching to Care Managers.
• Monitor queues, assignments, care plans, and documentation for timely completion.
• Coordinate with clinics and internal leadership for smooth operations.
• Balance assigned patient workload with coverage as needed.
• Escalate clinical or compliance issues when necessary.
• Support onboarding and training of new Care Managers.
• Identify workflow improvements to enhance patient experience.

Kenntnisse

Team leadership

Coaching

Communication

Remote work

Tools

EMR systems

Clinical messaging portals

Task-management systems

Jobbeschreibung

Prevounce Health is seeking a Care Manager Team Lead to guide a busy remote team in Central Time. You will oversee daily workflows, support patient outreach, and ensure high-quality care while coordinating with clinics and leadership.

The role emphasizes leadership, coaching, and effective communication in a fast-paced remote healthcare environment. Strong clinical judgment and organization are essential.