Remote Care Management Support Coordinator II

Centene Corporation; Illinois; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off and holidays

Remote/hybrid/office flexibility

Job summary

Centene Corp. is seeking a remote case management support associate in Illinois to assist LTSS Waiver members with outreach, scheduling, and care plan education.

The role emphasizes frontline member and provider inquiries and data entry to maintain records. Ideal candidates have a high school diploma and 1–2 years in healthcare administration or related fields; the schedule is Monday through Friday 8-5 pm CT during training, then 8-4:30 pm CT.

Qualifications

• High School diploma or GED
• 1–2 years of related experience

Responsibilities

• Outreach to members via phone to support with care plan steps and scheduling
• Assist members in connecting with health plan resources and education
• Serve as frontline support for member and provider inquiries
• Assist onboarding and daily administrative duties, including sending welcome letters
• Document and maintain non-clinical member records in compliance with policies
• Identify and refer to community resources to address SDOH needs
• Perform other duties as assigned
• Comply with all policies and standards

Job description

Centene Corp. is seeking a remote case management support associate in Illinois to assist LTSS Waiver members with outreach, scheduling, and care plan education.

The role emphasizes frontline member and provider inquiries and data entry to maintain records. Ideal candidates have a high school diploma and 1–2 years in healthcare administration or related fields; the schedule is Monday through Friday 8-5 pm CT during training, then 8-4:30 pm CT.