Remote Care Management Leader

Trillium Health Resources; United States; Remote; USD 70,000 - 94,000; Full time

Benefits offered by this job

Work-from-home options

Health insurance

Flexible Spending Accounts

PTO 24 days + 12 holidays

401(k) with 5% match

PSLF eligible employer

Remote work stipend

Job summary

Trillium Health Resources is seeking a Manager, Care Management – 1915i to lead a skilled care management team within a managed care setting. The role emphasizes whole-person care across physical health, behavioral health, and social determinants, with emphasis on documentation and performance metrics.

The position is office-based with a remote option within 75 miles of North Carolina catchment, and requires strong leadership and knowledge of 1915i services.

Qualifications

• Must have an Associate's degree in a health or human services field or related area and three (3) years of experience providing care management, case management, or care coordination to complex individuals with mental health, substance use, intellectual/developmental disability, and/or traumatic brain injury populations; OR

Responsibilities

• Manage one or more care management teams, providing administrative oversight to supervisors and staff.
• Ensure staff utilize established workflows to complete comprehensive assessments, care plans, and required documentation.
• Establish and maintain a team-based, person-centered approach to care coordination across all team members.
• Monitor and evaluate team performance against established metrics, benchmarks, and quality indicators.
• Provide coaching, education, and guidance to supervisors and staff to support continuous improvement and professional development.

Skills

Valid driver's license

Ability to travel

Education

Associate's degree in health or human services

Bachelor's degree in health or human services

Equivalent combination of education and experience

Job description

Trillium Health Resources is seeking a Manager, Care Management – 1915i to lead a skilled care management team within a managed care setting. The role emphasizes whole-person care across physical health, behavioral health, and social determinants, with emphasis on documentation and performance metrics.

The position is office-based with a remote option within 75 miles of North Carolina catchment, and requires strong leadership and knowledge of 1915i services.