Manager, Care Management - 1915i

Trillium-Health-Resources; North Carolina; Remote; USD 70,000 - 94,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Trillium Health Resources is seeking a Manager, Care Management – 1915i to lead a skilled team delivering integrated care in a managed care setting. The role focuses on whole-person care across physical, behavioral health, and social determinants, with oversight of care plans and documentation.

The position supports a remote work arrangement within North Carolina's catchment and requires residence within 75 miles of the NC counties listed. Competitive benefits and PSLF eligibility are offered.

Qualifications

• Associate's degree in a health or human services field and 3 years of care management experience, or a Bachelor's degree and 1 year of care management experience, or an equivalent combination.
• Must have a valid driver's license.
• Must reside within 75 miles of Trillium’s catchment in North Carolina and be able to travel within the catchment.
• Must be legally authorized to work in the United States without sponsorship.
• Experience with supervision of two or more employees preferred.

Responsibilities

• Oversee one or more care management teams with administrative oversight to supervisors and staff.
• Ensure staff use established workflows to complete assessments, care plans, and required documentation.
• Establish a team-based, person-centered approach to care coordination across all team members.
• Monitor and evaluate team performance against established metrics and quality indicators.
• Provide coaching, education, and guidance to supervisors and staff for continuous improvement.

Education

Associate's degree in health or human services

Bachelor's degree in health or human services

Equivalent combination of education and experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Care Management - 1915i

Provider Based Care Management Full Time Officials & Admin *Trillium office based location as specified below: US 2 Attachments

4 days ago Requisition ID: 3479

Salary Range: $70,338.00 To $94,075.00 Annually

Pay Plan Title: Manager, Care Management

Working Title: Manager, Care Management – 1915i

Cost Center: 8600/Provider Based Care Management

FLSA Status: Exempt

Posting Salary Range: $70,338 - $94,075

Office Location: Remote within 75 miles of Trillium’s catchment of North Carolina(See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us ?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Manager, Care Management – 1915i to join our team! The Manager, Care Management – 1915i oversees a skilled, integrated team of professionals who provide localized support to members within a managed care environment. This role provides oversight to ensure members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health that helps to establish positive outcomes for members and transform their lives for the better.

On a typical day, you might:

• Manage one or more care management teams, providing administrative oversight to supervisors and staff.
• Ensure staff utilize established workflows to complete comprehensive assessments, care plans, and required documentation.
• Establish and maintain a team-based, person-centered approach to care coordination across all team members.
• Monitor and evaluate team performance against established metrics, benchmarks, and quality indicators.
• Provide coaching, education, and guidance to supervisors and staff to support continuous improvement and professional development.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Associate's degree in a health or human services field or related area and three (3) years of experience providing care management, case management, or care coordination to complex individuals with mental health, substance use, intellectual/developmental disability, and/or traumatic brain injury populations; OR
• Bachelor's degree in a health or human services field or related area and one (1) year of experience providing care management, case management, or care coordination to complex individuals with mental health, substance use, intellectual/developmental disability, and/or traumatic brain injury populations; OR
• Equivalent combination of education and experience.
• Must have a valid driver’s license.
• Must reside within 75 miles of Trillium’s Catchment of North Carolina. Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
• Must be able to travel within catchment as required.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Preferred:

• Experience with supervision of two (2) or more employees.
• Experience with NC Medicaid 1915i services and/or Tailored Care Management.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

Attachments (2)

MCSCM018 - Manager_ Care Management.pdf

Tips for Applying to or Interviewing with Trillium 10.9.26.pdf