Remote Care Coordinator: Patient Support & Referrals

A-Line Staffing Solutions; Lewisville (TX); Remote; USD 38,000 - 52,000; Full time

Job summary

A-Line Staffing Solutions is hiring a remote Care Coordinator to support patient assistance and referral workflows from Lewisville, TX. The role includes inbound and outbound calls, CRM documentation, and timely patient status updates.

Candidates with call center experience, healthcare support, insurance benefits knowledge, or pharmacy operations exposure are encouraged to apply. Full-time schedule with remote readiness requirements and training for 4-6 weeks.

Qualifications

• High School Diploma/GED (required)
• 2-4 years customer-facing experience (preferred)
• Strong computer skills, data entry, and Microsoft Office experience
• Strong communication and attention to detail

Responsibilities

• Create and update referrals/applications in CRM systems
• Respond to patient questions about their case status and next steps
• Document accurately in proprietary software during live calls
• Place outbound calls for follow-ups and confirmations
• Maintain quality, professionalism, and detailed documentation
• Work efficiently in a metrics-driven, high-volume environment

Skills

Customer service

Communication

Attention to detail

Data entry

Microsoft Office

Education

High School Diploma/GED

Tools

CRM systems

Google Chrome

Job description

A-Line Staffing Solutions is hiring a remote Care Coordinator to support patient assistance and referral workflows from Lewisville, TX. The role includes inbound and outbound calls, CRM documentation, and timely patient status updates.

Candidates with call center experience, healthcare support, insurance benefits knowledge, or pharmacy operations exposure are encouraged to apply. Full-time schedule with remote readiness requirements and training for 4-6 weeks.