Remote Care Coordinator & Health Coach

Cosan Group; Charlotte (NC); Remote; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision Insurance

Company Holidays

401(k) Plan

Disability coverage

Life Insurance

Employee Assistance Program

Company equipment

Job summary

Cosán Group is seeking a compassionate Care Coordinator to support a panel of patients from a HIPAA-compliant home office. This 100% remote role focuses on health coaching, outreach, and care coordination with clinical teams to close gaps in care.

You will handle 400–450 patient panel, perform daily calls, document interactions in the care coordination platform, and ensure compliance. Must have MA-C or CPhT certification and EMR experience; remote work requires reliable broadband.

Qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent MA-C).
• OR Certified Pharmacy Technician (CPhT).
• Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.

Responsibilities

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Document all patient interactions in real time using the care coordination platform and maintain HIPAA compliance.

Skills

EMR proficiency

Multi-platform navigation

HIPAA compliance

Legal work eligibility (US)

Education

Medical Assistant Certification (CMA/RMA/CCMA/NCMA/CMAC)

Certified Pharmacy Technician (CPhT)

Job description

Cosán Group is seeking a compassionate Care Coordinator to support a panel of patients from a HIPAA-compliant home office. This 100% remote role focuses on health coaching, outreach, and care coordination with clinical teams to close gaps in care.

You will handle 400–450 patient panel, perform daily calls, document interactions in the care coordination platform, and ensure compliance. Must have MA-C or CPhT certification and EMR experience; remote work requires reliable broadband.