Remote Care Coordinator & Family Advocate

Wellthy

United States

Remote

USD 33,000 - 37,000

Full time

37 hours ago
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Benefits offered by this job

Remote work environment
Medical, dental and vision benefits
15 days paid vacation, increasing with
Sick and caregiving days
Professional development initiatives
Generous parental leave

Job summary

Wellthy is seeking a Care Coordinator to guide families across the US through complex caregiving. You will own member relationships, coordinate medical appointments, research providers, track medications, and manage bills, while partnering with Care Advisers to deliver seamless, high-quality service.

The role is remote and US-based, offering a competitive hourly wage, comprehensive benefits, generous time off, and ongoing professional development.

Qualifications

  • Bachelor’s degree in social work, public health, healthcare administration, or similar.
  • 4-6+ years healthcare experience in case management or coordination.
  • Ability to navigate the healthcare system with empathy and clarity.
  • Experience developing and facilitating care plans.
  • Ability to manage up to 40 care projects concurrently.
  • Multilingual is a plus.

Responsibilities

  • Guide Wellthy families through caregiving logistics and care planning.
  • Coordinate medical appointments and research providers.
  • Track medications and manage medical bills and insurance vetting.
  • Provide deep, consistent support throughout the caregiving journey.
  • Collaborate with Care Advisers to ensure seamless service.

Skills

4-6+ years healthcare experience
Empathetic communication
Care plan development
Feedback adaptability
Multitasking
Multilingual (plus)

Education

Bachelor’s degree in social work/public health/healthcare administration

Tools

macOS
Zoom
GSuite
Slack
1Password

Job description

Wellthy is seeking a Care Coordinator to guide families across the US through complex caregiving. You will own member relationships, coordinate medical appointments, research providers, track medications, and manage bills, while partnering with Care Advisers to deliver seamless, high-quality service.

The role is remote and US-based, offering a competitive hourly wage, comprehensive benefits, generous time off, and ongoing professional development.

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