Remote Care Adviser for Medical & Mental Health

Wellthy; Oregon; Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Remote work environment

Medical, dental and vision benefits in

Retirement plan with company match

Mental health benefits

15 days paid vacation (plus 2 days per

Sick and caregiving days

Parental leave

Job summary

Wellthy is seeking a remote Care Adviser, Medical + Mental Health, to support Care Coordinators and deliver a high-quality member experience across the U.S. This role emphasizes research, problem-solving, and collaboration with care teams to tailor care plans for families.

You will contribute to training, develop internal resources, and help improve workflows while working from a private, distraction-free home office. Prior healthcare and client-service experience is valued.

Qualifications

• Remote work experience is required.
• Associates degree or higher is required.
• 3+ years in health care/caregiving and customer service or administrative experience is required.
• Medical: experience researching and vetting medical providers

Responsibilities

• Support Care Coordinators to deliver a high-quality member experience.
• Research and synthesize information to support caregiving needs.
• Assist with writing guides and contributing to marketing materials.
• Ensure task quality, timeliness, and accuracy.

Skills

Remote work experience

Multilingual

Education

Associates degree or higher

Tools

macOS

Zoom

GSuite

Slack

1Password

Job description

Wellthy is seeking a remote Care Adviser, Medical + Mental Health, to support Care Coordinators and deliver a high-quality member experience across the U.S. This role emphasizes research, problem-solving, and collaboration with care teams to tailor care plans for families.

You will contribute to training, develop internal resources, and help improve workflows while working from a private, distraction-free home office. Prior healthcare and client-service experience is valued.