Remote Care Coordination Specialist II

Centene; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive benefits package

Paid time off

Job summary

Centene is seeking a Remote Administrative Care Management Assistant based in Oklahoma. The role supports outreach, inbound calls, scheduling, and documentation of member records in line with regulatory guidelines.

The ideal candidate has experience handling phone calls, strong computer skills, and proficiency in Microsoft Office, with excellent communication and customer service abilities. Schedule is Mon-Fri, 8:00 AM–5:00 PM, remote in Oklahoma.

Qualifications

• Requires a High School diploma or GED.
• 1-2 years of related experience.
• Experience handling phone calls and working remotely.

Responsibilities

• Outreach to members via phone to support care plan steps and scheduling.
• Assist members in connecting to health plan or community resources for quality care.
• Provide front-line support for member/provider inquiries and concerns.
• Support member onboarding and day-to-day administrative duties, including sending welcome letters and materials.
• Document and maintain non-clinical member records per state and regulatory requirements.
• Know benefits and resources locally; refer to address social determinants of health (SDOH) needs.
• Perform other duties as assigned and adhere to policies.
• Comply with all policies and standards.

Skills

Phone support

Remote work

MS Office

Communication

Customer service

Detail oriented

Time management

Independent worker

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Centene is seeking a Remote Administrative Care Management Assistant based in Oklahoma. The role supports outreach, inbound calls, scheduling, and documentation of member records in line with regulatory guidelines.

The ideal candidate has experience handling phone calls, strong computer skills, and proficiency in Microsoft Office, with excellent communication and customer service abilities. Schedule is Mon-Fri, 8:00 AM–5:00 PM, remote in Oklahoma.