Remote Care Coach — Stars Quality & Chronic Care

Humana Inc; Juneau (AK); Remote; USD 54,000 - 73,000; Full time

Job summary

Humana Inc. is seeking a Care Coach to evaluate member needs, coordinate care, and drive interventions that support health outcomes and member experience.

You will collaborate with members, caregivers, providers, and partners to resolve barriers and promote adherence to treatment plans across Humana’s Medicare Advantage populations. This is a remote, home-based role with a structured training period and a 40-hour work week.

Qualifications

• Associate degree required.
• At least two years of direct adult patient care experience.
• Experience collaborating with healthcare team.
• Proficient with electronic medical records and multiple software applications.

Responsibilities

• Engage members to identify needs and coordinate care.
• Perform telemetry and follow-up activities to improve outcomes.
• Document assessments and outcomes in systems.
• Support quality initiatives and program compliance.
• Navigate multiple systems in a fast-paced environment.

Skills

Associate degree

Direct patient care

Team collaboration

EMR software

Education

Associate degree

Tools

EMR systems

Job description

Humana Inc. is seeking a Care Coach to evaluate member needs, coordinate care, and drive interventions that support health outcomes and member experience.

You will collaborate with members, caregivers, providers, and partners to resolve barriers and promote adherence to treatment plans across Humana’s Medicare Advantage populations. This is a remote, home-based role with a structured training period and a 40-hour work week.