Remote Care Coach for Chronic Conditions

Humana; Oklahoma; Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

Humana is seeking a Care Coach to remotely support members, guiding them toward optimal health through assessment, planning, and resource coordination. The role emphasizes compliance, data-informed care, and strong communication within a multidisciplinary team.

Ideal candidates have at least an Associate degree and 2+ years in direct patient care, with proficiency in EMR systems and excellent interpersonal skills to engage members and stakeholders.

Qualifications

• Associate degree in any field.
• Minimum 2 years of direct adult patient care experience.
• Experience interacting with healthcare team.
• Proficiency with electronic medical records (EMR) systems.

Responsibilities

• Conduct telephonic outreach to members with chronic conditions and barriers.
• Assess member needs and develop individualized care plans.
• Coordinate services and connect members to clinical and community resources.
• Identify and resolve barriers to care and independence.
• Monitor progress and adjust care strategies as needed.
• Maintain compliance in a regulated program.

Skills

Communication

Care coordination

EMR navigation

Interpersonal skills

Education

Associate degree

Tools

EMR software

Job description

Humana is seeking a Care Coach to remotely support members, guiding them toward optimal health through assessment, planning, and resource coordination. The role emphasizes compliance, data-informed care, and strong communication within a multidisciplinary team.

Ideal candidates have at least an Associate degree and 2+ years in direct patient care, with proficiency in EMR systems and excellent interpersonal skills to engage members and stakeholders.