Remote Cardiac Triage Nurse (RN)

Virginia Heart; Falls Church (VA); Remote; USD 47,000 - 52,000; Full time

Job summary

Virginia Heart is seeking a Telephone Triage Registered Nurse to provide primary clinical support in a remote-capable outpatient cardiology setting. The RN will triage calls, educate patients, and coordinate care with providers, ensuring a smooth patient experience between visits.

Responsibilities include documenting in the EMR, scheduling appointments, and participating in emergency response. A Virginia RN license (or compact license) and 2–3 years of cardiac care experience are preferred.

Qualifications

• Must have completed an RN program and hold an active Virginia RN license or Compact license with eligibility to work in Virginia.
• Experience in cardiac patient management preferred and prior triage call center work is a plus.
• Ability to log into and out of call center systems and follow established policies and procedures.

Responsibilities

• Answer triage phone calls in a courteous, professional, and timely manner.
• Provide empathetic telephone service, address questions, discuss symptoms, and resolve issues.
• Escalate concerns to providers when appropriate and assist with scheduling as needed.
• Document all patient interactions clearly in the EMR and maintain accurate patient records.
• Participate as part of the resuscitative team during emergencies in the office setting.

Skills

Communication skills

Independent work

Multitasking

Triage experience

Education

RN program

Tools

EPIC EHR

Job description

Virginia Heart is seeking a Telephone Triage Registered Nurse to provide primary clinical support in a remote-capable outpatient cardiology setting. The RN will triage calls, educate patients, and coordinate care with providers, ensuring a smooth patient experience between visits.

Responsibilities include documenting in the EMR, scheduling appointments, and participating in emergency response. A Virginia RN license (or compact license) and 2–3 years of cardiac care experience are preferred.